Serenity

Districts and Fees

• Hong Kong Island ($80)
• Kowloon ($100)
• New Territories ($200)
• Remote Areas and Outlying Islands（$400）

Free shipping will be provided if you spend more than HKD$3000 (except for remote areas and outlying islands)

Our daily delivery slots are: 10:00-13:00pm, 13:00-17:00 and 18:00-21:00.

There is no specified delivery time during our standard hours. During the standard delivery time, we cannot provide you with an accurate arrival time. If you need to arrive at an ideal time, you can consider the "Delivery at Appointed time service"*.

Delivery at Appointed Time

Any deliveries within the appointed time (e.g. 13:00 or 15:00-18:00pm) will have a surcharge of HK$150. Please specify the delivery time *on "Notes for the Order"

G/F, 173-174 Gloucester Road, Wan Chai

Collect time: Monday to Friday (10:00-20:00), Saturday and Sunday (10:00-18:00). 

Customerscan select their pick-up date and time at order checkout.
*There is no collection service in the MTR station, please come into our store to receive and verify your goods.

If you wish to enjoy same-day delivery service, please make sure to place your order before 4 pm from Monday to Sunday. You can directly contact our customer service via Whatsapp +85295561140 to inquire if the style you want is available for same-day delivery.

Please note that the stock of flowers changes and is unstable daily. If the flowers are out of stock on the day, we may not be able to provide you with the exact style, and will replace it with other flowers.

The pictures of arrangements on our website are for reference only. The actual products may be different from the pictures, because flowers vary by seasons, as well as packaging and photography methods. Under the condition of maintaining the same value and style, the arrangement may also change if there is a shortage of certain flowers.At the time of ordering, we consider that you have read and accepted the above terms and conditions.



About the Balloons


The price on the website does not include crystal balloons.
If needed, please purchase additional HKD$100.

If you have any questions, please contact our customer service on whatsapp.
The customer shall be solely responsible for the wrong interpretation and purchase of the product diagram on the website.

What is a crystal balloon?


A crystal balloon is a large transparent balloon in the picture. After our numerous tests, balloons will not explode for no reason. Thus, please check whether it is intact when signing for the package. If the balloons have burst after receiving, we can repair them once for free. Please bear the freight fee or come to the shop in person to repair.



When placing an order, we consider that you have read the above terms and conditions and agree to accept the risk. In the event of any dispute, JUST BLOOM reserves the right of final decision.